Microsoft Office 365 End User

Office 365 training
Course code 
Course difficulty 
Course duration: 
1 day
Course fees 
£240 + VAT
Course PDF 
Course dates 
Scheduled on request

Understanding the features of Office 365 including Email, One Drive and Skype for Business, SharePoint, and Microsoft Teams

Target Audience

End Users who are familiar to the desktop version of Microsoft Office but who have been upgraded or are looking to upgrade to Office 365.


A general understanding of Windows and Office applications would be beneficial as well as a basic understanding of 'cloud' concepts


To be able to return to work and benefit from the features that Microsoft have introduced. To increase confidence and awareness of the suite of applications.

Topics covered in this course

Office 365 Overview

  • Introducing Cloud Computing
  • Licensing Overview
  • Application overview in Office 365 including Outlook Web App (email), Office Online Apps, SharePoint, OneDrive and Delve, Skype for Business and Teams
  • Navigating around Office 365
  • Customizing the Office 365 Nav Bar
Outlook Online
  • Overview of Outlook Online
  • Working with Email and Folders
  • Outlook People and IM Contacts
  • Using the Calendar
  • Shared Calendars
  • Outlook Tasks in the Web App
  • Setting Outlook Options, Signatures, Automatic Replies and Rules
Skype for Business
  • Overview of Skype for Business
  • Viewing and Setting Presence Status
  • Using Instant Messages in Business
  • Presentations including Content Sharing, Polls and a Virtual Whiteboard
  • Desktop Sharing and Conference calls
SharePoint, OneDrive
  • What are the applications and how do they interact?
  • Navigating around OneDrive
  • Saving to One Drive from Office
  • Accessing Content in OneDrive
  • Sharing Documents and Collaborating
  • Creating Office Documents and Saving Directly to OneDrive
  • Using the One Drive Desktop App
  • Understanding Delve and the user profile environment
  • SharePoint – a basic understanding of collaboration and document management
Using Groups and Delve
  • Introduction to Groups
  • Collaborating using Groups
  • Getting to Content using Delve
  • Updating your Delve profile
  • Understanding Teams
  • Using Chat for discussions
  • Teams and Conversations
Mobile Apps
  • One drive for Business
  • Skype for business
  • Teams
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If you can no longer attend a course you have booked on, the following terms will apply depending on how many calendar days remain before the course date:

More than 30 days: You will be offered a full refund, or you may change to alternative course dates, or you may change the name on the booking.
21 to 30 days: You will be offered a 50% refund, or you may change to alternative course dates, or you may change the name on the booking.
14 to 20 days: You will be offered a 25% refund, or you may change the name on the booking.
0 to 13 days: No refund is offered, however you may change the name on the booking.