Microsoft Outlook Office User

MS Outlook training
Course code 
Course difficulty 
Course duration: 
half day
Course fees 

£149 + VAT

Course PDF 
Course dates 
Scheduled on request

This half-day course is designed to give a good overview of using and managing outlook on a day to day basis. From effective email management through to using your calendar and contacts.

Target Audience

Standard office staff who use Outlook on a daily basis.


To make staff more effective and efficient using and managing email and outlook.



Topics covered in this course


  • Understanding the screen layout
  • Moving between sections
  • Customizing the view
  • Preview


  • Understanding the standard folders
  • Reading and previewing messages
  • Replying and forwarding messages
  • Setting message tags and properties
  • Sorting messages
  • Attachments
  • Flags
  • Printing and deleting messages
  • Creating and using personal folders
  • Auto reply
  • Quick Parts
  • Inserting a table
  • Signatures


  • Viewing, printing, adding and editing contacts
  • Cresting similar contacts
  • Sending an email to a contact
  • Creating a distribution list 


  • Using the calendar screen
  • Creating and editing appointments
  • Reminders
  • Recurring appointments
  • Scheduling meetings
  • Calendar permissions
  • Viewing other calendars
  • Making an entry private
  • Printing and deleting entries


  • Creating and deleting tasks
  • Recurring tasks


  • Creating and editing a note
  • Changing the colour of a note
  • Forwarding a note
  • Deleting a note

Testimonials for this course

"I found this course very useful and the trainer was very good".
- Managing Director, Giftfinder
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If you can no longer attend a course you have booked on, the following terms will apply depending on how many calendar days remain before the course date:

More than 30 days: You will be offered a full refund, or you may change to alternative course dates, or you may change the name on the booking.
21 to 30 days: You will be offered a 50% refund, or you may change to alternative course dates, or you may change the name on the booking.
14 to 20 days: You will be offered a 25% refund, or you may change the name on the booking.
0 to 13 days: No refund is offered, however you may change the name on the booking.