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Windows 7 says 'No connections are available' even when you are connected!

This took a while to find a fix for that actually worked.

Symptoms:
Windows 7 machine. You have a fully operational network card, with correct IP address, default gateway, DNS, etc. So you CAN access the network, you CAN access the internet. However the network icon in the system tray looks like this  suggesting it's offline. Hovering over the icon says 'Not connected - no connections are available'. Furthermore the Windows firewall may well show it as being connected to a public network rather than your work or home network. This can actually cause a problem with Outlook that assumes you do not have any sort of connection so it stops retrieving your email or connecting to your online mailbox. Furthermore it's annoying!

The fix:

It seems the resolution involves adding the local service account to the local administrators group on the computer. Here's the easiest way to do that.

  1. Click the Start menu, right click on Computer > Manage
  2. Under the System Tools section, double click on Local Users and Groups
  3. Click Groups > right Click on Administrators > Add to group > Add > Advanced > Find now >  Double Click on Local Service > Click Ok
  4. Close all the windows, reboot the computer and then see if it is fixed.

 

Did this article help you today?

Yes, thank you :)No, sadly not :(

 

Comments

I've been hunting for hours and this is exactly the problem I had which is now non-existent due to this simple fix. Thanks a lot.

I had this problem...its fixed now

Thanks a lot for this invaluable article, it saved my day!

How do you fix the same issue on windows 8.1?

Awesome solution.. thank you so much..

The reason of the issue is most probably broken registry permissions. The mentioned solution works, though it's definitely not the best 'cause it may lead to unpredictable results. To fix the issue correctly, take a look at the permissions for the registry keys HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList and HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\Nla in a properly working system. NB: to add netprofm and NlaSvc trustees to ACLs, use "NT Service\netprofm" and "NT Service\NlaSvc", respectively.

I agreed this is a security leak. Local Service account does not require password to be used. it is used for minimal service management task.

Considering that a restart will fix this issue every time, all the other stuff regarding the local service acct may have nothing to do with it.

It's been a while since I've been behind this solution and you've really succeeded !!! Objective and no shot in the head. Thank you and a hug from Brazil.

I have done this but no solution

Thank you, this fixed a connection that I had tried just about everything else on.

Super...it went good

Thanks this worked perfectly

Exactly my problem, the suggested fix worked perfectly. Thanks!

I see nothing that says "local users and groups".

I had this problem...its fixed now Thanks

Followed your instructions, made no difference - still "No connections are available" even though I'm sat next to it on another pc which is working fine!

It has been a week long issue for me. Thanks for your support. Fixed finally

its working thanks

not fixed.. what to do

its window 7ultimate..

Just wow. I have restarting my system whenever I encountered this issue. But today the restart didn't fix my issue so I googled and landed here. You saved me. You are a real hero. Thanks man.

Not fixed. Really really really disappointed.

thanks a lot.. it solved my problem.. windows7ultimate..

I followed these instructions, now my computer won't boot at all. Won't boot from disc, nothing. Just a continual loop that goes no where!! Someone please help lol

Today I had an issue with not being able to get wireless internet, so I followed these tips. Now I have an issue with a computer that won't boot at all. If I run star up repair it says to boot from disc then repair, problem is that it won't even boot from disc...nothing!! Can anyone help please, I've tried every possible option I know!!! Thanks heaps

Thank you so much! It fixed my laptop. Can you share why this problem happened? It seems happened to me after some windows updates.

Not working i followed but it is again showing not connected no connections are available

the internet is connected but the display same how to fix this i already have internet but the display still not connected plz teach how to fix

Thnks alott for this.

works on win 10 pro

Thank you very much, thats fixed my issue :)

Thank you Ian Hasell, issue was resolved with your solution.

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