Fix iTunes 4002 error - iTunes Match and Genius

Jan 21, 2013 - by Dan Jones

If you're getting a repeating 4002 error in iTunes you can fix it by following these few steps:-

 

1: Go to the 'Store' tab and select 'Turn Off iTunes Match'

2: Return to the 'Store' tab and select 'Update Genius'

3: Wait for this to complete successfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.

4: iTunes Match will now restart and succeed.

 

This will remove and re-create the file that iTunes Match and iTunes Genius uses and remove the problem.